What is Change Management?
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Change Management is a discipline that focuses on analysing and minimising the impacts of any type of change in an organisation, particularly on people. It basically helps with the transition from an old process, system, structure or operational model into a new one, but in a positive and constructive way that maximises value and benefits for the organisation and those impacted by the change.
Change Management includes but is not limited to aspects such as communications, training, strategy, stakeholder impact analysis, knowledge transfer and many more.
When working on projects, you will typically see a Change Manager assigned to the project and this person will work closely with the Project Manager to ensure a successful outcome that meets projects goals and objectives. Through the life cycle of the project, Change Managers develop relationships of trust with all stakeholders, the project team and particularly with those impacted by the change as they assist with the transition to a new end state.